<img src="https://certify.alexametrics.com/atrk.gif?account=GcYKv1Fx9f207i" style="display:none" height="1" width="1" alt="">
1 min read

Shiny IT Things

By Adam Walter on Sep 20, 2021

Apple Podcasts: https://apple.co/2NHRRDl
Spotify: https://spoti.fi/3uooSU 

Topics: vCIO CIO Humanize Podcast
2 min read

Gaming in IT

By Adam Walter on Sep 13, 2021

Apple Podcasts: https://apple.co/2NHRRDl
Spotify: https://spoti.fi/3uooSU

1 min read

Drinks with IT -  August: For the Love of Coffee

By Adam Walter on Sep 6, 2021

Apple Podcasts: https://apple.co/2NHRRDl
Spotify: https://spoti.fi/3uooSUX

Topics: Business Building for IT Companies CIO Drinks with IT
2 min read

Travel and Technology

By Adam Walter on Aug 30, 2021

Apple Podcasts: https://apple.co/2NHRRDl
Spotify: https://spoti.fi/3uooSU

Topics: Managed Services Providers CIO Humanize Podcast
2 min read

EpISODE 164: Complexity is the Enemy

By Adam Walter on Aug 23, 2021

Apple Podcasts: https://apple.co/2NHRRDl
Spotify: https://spoti.fi/3uooSUX

Topics: Managed Services Providers IT Management CIO Technical Account Manager
2 min read

Episode 163: Exercise and IT

By Adam Walter on Aug 11, 2021

Apple Podcasts: https://apple.co/2NHRRDl

Topics: vCIO IT Management MSP Humanize Podcast
1 min read

Unified Member Success

By Skip Ziegler on Apr 26, 2021

Unified Member Success - education, coaching, onboarding and community in one location resulting in faster adoption.

3 min read

Simplified Product Lines

By Adam Walter on Apr 19, 2021

Becoming a world class Strategic Technology provider has never been easier. However, to accomplish this you need to have the right tools, mindset and training.

3 min read

Integrated and Seamless Solution

By Adam Walter on Apr 12, 2021

Becoming a world class Strategic Technology provider has never been easier. However, to accomplish this you need to have the right tools, mindset and training.  In this video and blog we spend some time talking through how streamlining our products is resulting in a big win for MSPs wanting to take their client engagement to the next level.

1 min read

Merger meant for you

By Adam Walter on Apr 1, 2021

Virtual C and Managed Services Platform have been working together to create tools to increase customer success since 2017. Together we have created a turnkey product line with all the tools, templates, coaching and resources necessary for success. These all form the battle-tested Humanize IT framework that many of you are familiar with

Topics: Managed Services Providers Managed Services Platform
4 min read

How Salespeople Close IT Projects Faster?

By Myles Olson on Jan 28, 2021

We’re all too well aware of the enormous amount of work that goes into the preparation phase of every client IT project. From the idea stage (we need to replace the server architecture) to actually being able to send a proper quote ($18,500 with labour cost) the MSP spends dozens of hours coming up with the IT project plan and the numbers. The hours are tracked as “sales” hours spending time on those quotes but at the end of the day most of those projects never take off. Everybody is bummed, the client calls off the opportunity, the team writes off the time to a “lost opportunity” category and life goes on. However there is a totally legitimate, battle-tested sales tactic that a few MSPs use to cut this unproductive and morale-draining busy work. Let's get into the details.

Topics: IT Sales Person Managed Services Providers IT Account Management QBR Technical Account Manager Managed Services Platform
7 min read

The Complete MSP QBR Process

By Denes Purnhauser on Jan 22, 2021

At Managed Services Platform our goal has always been to make your MSP business more productive to face the ever growing expectations of client engagement activities. 

In this article we've collected all the best practices you can utilize to connect the dots on how to prepare, deliver and follow up client meetings. Use this article as a reference guide and sources of many articles, blog posts and feature highlights that can help you make both you and clients more productive.

We've added new sections based on the the new software features and integrations of Managed Services Platform 2021 February Release. 

Sign up for the Client Engagement Excellence Manifesto PDF coming end of January

Featured