2 min read

Building up a 45 people rock solid MSP

Nov 6, 2014

Chris Day is a Maverick in the MSP world. He is running one of the most advanced and mature IT managed services providers with his partner Sharleen Oborowsky. I had a chance to have a chat with him and to dig deep on how they achieved that success in a short time.

Chris seemed to crack the code on growth: people and execution. He is an avid book reader, community builder, leader, and an authentic down to earth guy.

You can expect: great hints, tips, honesty, bold statements and no nonsense. If you are just a little serious about your managed services provider it is a must-watch video.


My key takeaways:

  • How to build a rock solid company culture
  • How to price for double profit
  • How to "interview" your clients before you "hire" them
  • How to attract the best people in spite of labour shortage
  • The principles of the execution and absolute accountability
  • Processes and operational maturity for scalable growth

Visit Chris's Website 

Visit Chris's cool Initiative


6 Vital Elements of a Successful Business Building Process

6 Vital Elements of a Successful Business Building Process
Watch this interview with our MSP operation excellence expert guide, Rex Frank, to learn how to make a profitable operation by familiarizing your MSP with the Annual Strategic Operations Plan’s best practices to leverage your RMM and PSA tools that will drive down costs, manage your engineers and guide behavior




Written by Denes Purnhauser

Denes has grown his MSP from a 5-persons staff to a 20-persons staff in less than a year by implementing business problem focused sales processes with vCIOs. As a result, he has transformed the client engagement processes for hundreds of MSPs.

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